Cookie Policy

1. Introduction

This Cookie Policy explains how Pamocart (“Pamocart”, “we”, “our”, or “us”) uses cookies and similar tracking technologies when users access or interact with our website, mobile applications, marketplace services, and related digital platforms.

This Policy should be read together with the Pamocart Privacy Policy and Terms & Conditions.

By continuing to use Pamocart services, users consent to the use of cookies and related technologies as described in this Policy, subject to applicable laws and user preferences where required.

2. What Are Cookies?

Cookies are small text files stored on a user’s device when visiting a website or using digital services.

Cookies help websites and applications:

• Recognize devices and users,
• Improve functionality and security,
• Maintain user sessions,
• Analyze traffic and usage behavior,
• Personalize user experience,
• Improve operational performance.

Cookies may be temporary (“session cookies”) or remain on devices for a longer period (“persistent cookies”).

3. Types of Cookies We Use

Pamocart may use the following categories of cookies and tracking technologies:

A. Essential Cookies

These cookies are necessary for the operation of the platform and cannot generally be disabled.

They may be used to:

• Maintain secure login sessions,
• Process transactions,
• Enable platform navigation,
• Prevent fraudulent activities,
• Protect account security,
• Support core website functionality.

Without these cookies, certain services may not function properly.

B. Performance & Analytics Cookies

These cookies help Pamocart understand how users interact with the platform.

They may collect information relating to:

• Website traffic,
• User behavior,
• Error reports,
• Page performance,
• Feature usage patterns.

This information helps improve platform functionality, performance, and user experience.

C. Functional Cookies

These cookies help remember user preferences and settings, including:

• Language preferences,
• Region settings,
• Login preferences,
• User interface customizations.

Functional cookies improve convenience and personalization.

D. Security & Fraud Prevention Cookies

Pamocart may use cookies and similar technologies to:

• Detect suspicious activity,
• Prevent unauthorized access,
• Monitor transaction integrity,
• Support fraud prevention systems,
• Maintain platform security.

These technologies are important for protecting users, transactions, and operational systems.

E. Advertising & Marketing Cookies

Where applicable, Pamocart or authorized third-party partners may use cookies to:

• Measure advertising effectiveness,
• Display relevant promotions,
• Improve marketing communications,
• Analyze campaign performance.

Users may manage advertising preferences through browser settings or applicable consent tools.

4. Third-Party Cookies

Pamocart may allow trusted third-party service providers to place cookies or tracking technologies on the platform for:

• Analytics,
• Payment processing,
• Fraud prevention,
• Infrastructure services,
• Customer support tools,
• Advertising and marketing services.

These third parties may collect information in accordance with their own privacy and cookie policies.

Pamocart does not control third-party cookie practices and encourages users to review applicable third-party policies.

5. How We Use Cookies

Pamocart may use cookies and related technologies to:

• Operate and maintain platform functionality,
• Authenticate users,
• Process secure transactions,
• Improve platform performance,
• Monitor service reliability,
• Personalize user experience,
• Analyze trends and usage statistics,
• Prevent fraud and abuse,
• Support legal and compliance obligations.

6. User Choices & Cookie Management

Users may manage or disable cookies through browser or device settings.

Depending on the browser used, users may:

• Delete stored cookies,
• Block certain cookies,
• Restrict tracking technologies,
• Receive notifications before cookies are stored.

Disabling certain cookies may affect:

• Platform functionality,
• Login access,
• Transaction processing,
• Personalized features,
• Overall user experience.

7. Data Protection & Privacy

Information collected through cookies and similar technologies may constitute personal data under applicable laws.

Pamocart processes such information in accordance with:

• The Nigerian Data Protection Act (NDPA),
• Nigeria Data Protection Commission (NDPC) guidelines,
• Applicable privacy and cybersecurity obligations,
• The Pamocart Privacy Policy.

Pamocart implements reasonable safeguards designed to protect user information from unauthorized access, misuse, or disclosure.

8. International Data Transfers

Certain cookie-related data may be processed by trusted third-party providers operating in multiple jurisdictions.

Where international transfers occur, Pamocart takes commercially reasonable steps to ensure appropriate safeguards are implemented in accordance with applicable data protection requirements.

9. Updates to This Cookie Policy

Pamocart reserves the right to update or modify this Cookie Policy periodically to reflect:

• Legal or regulatory developments,
• Platform improvements,
• Operational changes,
• Security enhancements,
• Updates in tracking technologies.

Updated versions will be published on the platform with the revised effective date.

Continued use of Pamocart services after updates constitutes acceptance of the revised Cookie Policy.

10. Contact Information

For questions, complaints, or requests relating to this Cookie Policy or data privacy matters, users may contact:

Pamocart Support Team

Email: hello@pamocart.com

Phone: 09050008618

Website: www.pamocart.com

By using Pamocart services, users acknowledge that they have read, understood, and agreed to this Cookie Policy.